A Peek Inside Whinot’s Inbox

Every entrepreneur who comes to Whinot to get advice on their business issue gets a personal email from the owner. I started this last fall after learning that it’s the CEO’s job to personally email the first 1000 users.

Some don’t respond. Others do and we exchange a number of emails with support you won’t see on Whinot.com. Here’s a quick peek inside.

Questions

Happy client:

Thanks! You guys are awesome. Like I said, I am at a very early stage, simply exploring my options. I would like to ask a candid question, if you don’t mind. How are you incentivized to help folks like me? What is your business model? If I do take a next step, how involved would you be?

Whinot:

Thanks for asking… Most importantly, we want to see more entrepreneurs and business owners be successful. We do that by providing expert advice like this for free. We hope that you find someone like Trevor who can help you with your immediate needs. If you find someone who can help, you can hire them for a short project (a few hours to a few weeks) at their hourly rate or a fixed fee. Whinot takes a 20% cut of that fee and makes sure the project is successful.

Client:

This is one of the best companies I have found online, with a detailed analysis and unique set of tools, which have proven to bring excellent results. I have been in contact with many people from your company, but I am still curious how do you improve the business of one company and what services you are offering?

Whinot:

We are glad you asked this question because our company wants to hear the opinion of our clients, as well as potential clients. First of all, our experts will evaluate the state of your company and the things you need to change in order to improve your business. Next, we will suggest you the best options for your case and implement the various strategies which will increase your profit.

Client:

I have been following your work for the last couple of months, and I have one question for you. How do you follow the current trends and evaluate client’s needs?

Whinot:

Dear future customer, we have a special team of people who are monitoring the situation on the market and tells our clients what the best ways to improve their business and increase profit are.